25 Jul 2011

Managers Test
Leaders exert a significant influence over the satisfaction and engagement of the employees that they lead (Harter, Schmidt & Hayes, 2002). A good manager can inspire and transform a workplace; while a bad manager can derail their own efforts and those of the organisation. Signs of derailment include failure to delegate, attitude of arrogance and insensitivity, bullying and inability...

22 Jul 2009

Emotional Intelligence
How It Affects Learning, Work, Relationships, and Our Mental HealthEmotional intelligence (or EI) — the ability to perceive, regulate, and communicate emotions, and to understand emotions in ourselves and others — has been the subject of best-selling books, magazine cover stories, and countless media mentions.It has been touted as a solution for problems ranging from relationship...