15 Jul 2018

Multitasking
When dividing attention between two tasks (Multitasking), people need to find the most efficient ways of allocating their attentional or processing resources between the tasks. It is reasonable to presume that people with higher levels of intelligence will be better able to allocate their processing resources efficiently. This was investigated in a study by Ben-Shakhar and Sheffer. Read ...

04 Jun 2018

Personality Assessment
In the world of personality assessment there are numerous tools that are used to measure and understand personality. A trait approach to personality has been in existence since the early 1900's, and it has been the aim of many researchers to identify which are the most useful underlying factors to consider - with numerous studies dedicated to this topic.Many of the largest and most r...

21 Aug 2013

Employee Engagement
The importance of employee engagement has been discussed in previous posts. Recent research indicates that nowhere is employee engagement more important than in professional services firms. While these firms are necessarily primarily client focused, ultimately the success of professional services firms relies on the success of their employees' work. And the most successful employees are ...

04 Feb 2013

Protect Business
As the business world becomes more diverse and expands across national boundaries, concerns about security and integrity in the workplace have never been higher. Stakeholder expectations for ethical business operations continue to rise, placing more responsibility on organisations to employ people who have high ethical standards.To safeguard their organisations, many organisations in...

28 Jul 2011

Safe Contact Centre
The security breaches at Sony Corp., makers of the PlayStation consoles, in April this year exposed both the wealth of personal information that contact centre staff gather from customers on a daily basis and also the potential costs and reputation damage that can result from lack of risk management and appropriate security practices.The information stolen by hackers of the Sony Corp...

25 Jul 2011

Identify Leaders
The idea of a 360 degree performance appraisal is to survey those around an employee to gather information about their performance from the perspective of different individuals they interact with at work. Feedback is typically provided by subordinates, peers and supervisors, the individuals themselves (self-assessment), and may include feedback from customers or clients. "360" refers to ...

13 Jul 2010

Tricky Task
Graduate recruitment requires both adequate planning and the appropriate tools. With tens of thousands of students graduating from universities every year, businesses can experience difficulty in finding the right individual with the skills, ability and determination to fit the requirements of their graduate plans.Thousands of national and international businesses around the world ha...

29 Sep 2009

Time Management
Published in the Sydney Morning Herald.Out of Time?Researchers at the University of Sydney's Department of Psychology have found that being a good time manager is closely related to how conscientious a person is, and that this may be a personality trait rather than a skill one can acquire. Good time managers are also likely to be early birds, and slightly more prone to worrying....

25 Jun 2009

Identify Leaders

“When hiring for a position, taking into account the various interview techniques at the disposal of the average Director, Executive, HR Manager or Business Owner, we can expect that there is about a 70%  chance that the person employed will be an average or good employee.”