11 Jul 2012

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Skilled Job Seekers
What the research shows about Generation Y Many surveys and studies on Generation Y (individuals born between approximately 1980 and 1995, earlier or later in some definitions) indicate that, as a group, there are a number of characteristics they tend to display that employers should be aware of when hiring and managing these individuals. Specifically, research has shown that more ...
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18 Apr 2012

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Legal Issues
Fraud and misconduct "grey areas" in the workplace Yesterday's Human Capital Australia magazine outlined a recent decision by Fair Work Australia (FWA) and the implications for dealing with fraud and misconduct in the workplace. A supermarket store manager was dismissed for taking groceries without paying, however, the dismissal was overturned by FWA and he was awarded more than $1...
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07 Mar 2012

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Theory Based
Theory based tests are best for your business From the end of the 20th Century and particularly in the early 21st Century a trend has developed so that cognitive ability tests are increasingly based on sound theoretical models. The benefits of basing ability tests on theoretical models are that they: Incorporate the most up-to-date research about how the brain functions and how l...
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14 Nov 2011

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Sleep Desk
The work culture With Australians working longer hours than ever before and working the longest hours of all countries in the developed world, businesses are finding that they need to provide a greater number of more innovative ‘perks’ to reward their employees’ hard work, to keep their employees’ productive and to ensure they attract and retain the best workers in a competitive marke...
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04 Oct 2011

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Selecting Job Applications
An article in the 'mycareer' section of 4 October’s Sydney Morning Herald revealed that increasingly employers are using social media sites such as Twitter to help select job applicants. Alan Geere, from Essex Chronicle Media Group and Northcliffe Media South East in the UK this week asked would-be reporters to apply for jobs by tweeting 140 words about...
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01 Sep 2011

Aptitude Testing, Employee Testing, Executive Testing, Human Resources, Recruitment, Skills Testing, Specific & Custom Tests, Survey 0 Comment
Personality Assessment
Meta-analyses have revealed that the most valid predictors of job performance are ability measures (cognitive or intelligence tests) and personality assessments, particularly the "Big 5" personality traits, followed by structured job interviews. Together, ability tests and measures of conscientiousness or integrity provide an adjusted validity of 0.65 (Ones, Viswesveran, & Schmidt, 1...
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28 Jul 2011

Human Resources, Specific & Custom Tests, Survey
Safe Contact Centre
The security breaches at Sony Corp., makers of the PlayStation consoles, in April this year exposed both the wealth of personal information that contact centre staff gather from customers on a daily basis and also the potential costs and reputation damage that can result from lack of risk management and appropriate security practices. The information stolen by hackers of the Sony Corp...
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26 Jul 2011

Human Resources, Specific & Custom Tests, Survey 0 Comment
Protect Business
A front page story in the Sydney Morning Herald  "Injuries Show the Dangers of Childcare" highlighted the serious problems that can arise when employees are unaware of or, do not follow, organisational safety procedures. One report indicated that there were 13,300 potential health and safety breaches in child care centres in NSW in 2009-10, resulting in 1,000 children requiring medica...
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25 Jul 2011

Executive Testing, Human Resources, Specific & Custom Tests, Survey 0 Comment
Managers Test
Leaders exert a significant influence over the satisfaction and engagement of the employees that they lead (Harter, Schmidt & Hayes, 2002). A good manager can inspire and transform a workplace; while a bad manager can derail their own efforts and those of the organisation. Signs of derailment include failure to delegate, attitude of arrogance and insensitivity, bullying and inability...
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25 Jul 2011

Aptitude Testing, Executive Testing, Human Resources, Skills Testing, Survey 0 Comment
Identify Leaders
The idea of a 360 degree performance appraisal is to survey those around an employee to gather information about their performance from the perspective of different individuals they interact with at work. Feedback is typically provided by subordinates, peers and supervisors, the individuals themselves (self-assessment), and may include feedback from customers or clients. "360" refers to ...
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