16 Jul 2018

Critical Excel Expert
From the time it was released during the 80's MS Excel has become one of the most widely used business tools. Critical business decisions are often based on Excel analyses. For this reason, it's one of the most important skills to confirm, prior to hiring. It is also one of the most embellished skills on resumes. Consider the common scenario where a candidate has been hired and has em...

15 Jul 2018

Multitasking
When dividing attention between two tasks (Multitasking), people need to find the most efficient ways of allocating their attentional or processing resources between the tasks. It is reasonable to presume that people with higher levels of intelligence will be better able to allocate their processing resources efficiently. This was investigated in a study by Ben-Shakhar and Sheffer. Read ...

01 Jul 2018

Multitask Skills
Skill directly refers to the specific abilities and competencies required to perform a job effectively, helping employers assess a candidate’s true capability. Brown (1998) investigated the concept of "time-sharing" proposed in earlier work on multi-tasking by Fogarty (1982) . Fogarty (1982) describes time-sharing as a factor that emerges when two tasks are undertaken simultaneously. ...

04 Jun 2018

Navigating
The rollout of the National Broadband Network (NBN) has created numerous opportunities for more flexible work options, also called telework. A report by Deloitte Access Economics predicted that flexible work created by the NBN would be one of the biggest structural changes to the labour market this decade, creating an additional 25,000 jobs by 2020. The research also found that almost 50...

24 Feb 2018

Sales Performance
In this article we look at Ambiverts, Extraverts, and Sales Job Performance and announce the new Accounts Payable and Receivable Test Sales Aptitude Personality Research Article Highlights Extraversion vs Introversion is one of the most studied personality dimensions. It was a long-held belief that extraversion would "take a person further" in business, particularly in sales. The ...

21 Aug 2013

Employee Engagement
The importance of employee engagement has been discussed in previous posts. Recent research indicates that nowhere is employee engagement more important than in professional services firms. While these firms necessarily focus primarily on clients, their long-term success ultimately relies on the success of their employees' work. And the most successful employees are engaged employees. ...

21 Aug 2013

Training
In Australia, on average 15 percent of all school students come from a non-English speaking background. In some states it is much higher: in New South Wales this figure is almost 25 percent English Second Language Students, as it is in the Northern Territory, and in Victoria it is 20 percent. According to Adriano Truscott, president of the Australian Council of TESOL (Teachers of English...

01 Jul 2013

Employee Retention
Research by the American Psychological Association has found that workers are more likely to stay with employers when there is alignment between their values/interests and those of the organisation. They found that these factors were more important than remuneration and benefits. The Workforce Retention Survey, conducted with American workers aged 18 years and above, examined a range ...

20 Jun 2013

Assessment
Our previous post Organisations are reaping the benefits of psychometric assessments summarised the outcomes of recent research by a leading organisational research firm which revealed the relationship between HR success and the use of psychometric assessment tools. This post provides more information about the ways successful organisations use psychometric tools and incorporate them ...

27 May 2013

Underperformance
Underperforming employees can be very costly to organisations. A 2009 article in the  Australian Financial Review found that unproductive employees can cost Australian businesses up to approximately $33 billion a year! A primary reason for underperformance is a poor fit between the employee's skills and interests and the needs of the organisation. Another related reason is managers no...