15 Oct 2012

Surveys could be key to cutting staff turnover

Recent research has found that up to 80% of staff turnover can be better controlled by organisations by improving their understanding of employee needs, employee-organisational fit and workplace culture.  The research, which included over 11,000 employees from 40 Australian organisations, was based on exit survey responses from employees who left their organisations between January 2011 and April 2012.  It found that the main reason that employees cited for leaving the organisation was an unfulfilling job role.

It also found that one of the keys to trying to reduce staff turnover and retain top talent is to be aware of what is going on in the organisation: whether employees are well suited to their roles, and engaged in their jobs.

Use surveys to better understand your employees and their intentions

A broader understanding of the organisation and its culture can also help to reveal the causes of staff turnover, which can then guide organisations about what areas they need to work on to ensure that they are retaining valuable and high performing employees. If staff retention is not an issue at the organisational level, it may also be worthwhile gaining a broader understanding of the industry, to be prepared for any issues that may arise in the future.

Employee attitude and commitment surveys are the best way to gather a large amount of important information about how staff feel about the organisation and their job role and whether they are committed to the workplace, in a relatively short period of time and with minimal disruption to the organisation.

Create more meaningful and engaging job roles

Of course, the key issue is to ensure that jobs are meaningful and that staff are well suited to their roles and the organisation. The best way to gauge employee engagement, or to gather the appropriate information to assist in job redesign, is by surveying staff and management about all aspects of their jobs and the organisational culture.

RightPeople can help you every step of the way. We have developed a range of organisational surveys for staff and management that are based on empirical research and have been tested on many organisations, from multi-national corporations to SMEs. Our team of researchers and psychologists undertake research on an ongoing basis to ensure that our products are empirically based and clinically relevant. We can tailor our products to ensure they meet your needs and can administer them in a way to cause minimal disruption to the organisation.

We also give you a report outlining the results of your survey and provide detailed analysis and recommendations for actions going forward.

We want to help you retain the best employees by helping you better understand your workforce and what is required to ensure that turnover is managed. Contact us to find out how.

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